Ishrar Mussagi has extensive experience in customer service and leadership roles within various industries. At Centrica, Ishrar served as Customer Service Team Lead, optimizing workflows and leading a high-performing team to meet KPIs. Previous roles included Enterprise Direct Sales Advisor, where a 15-person team exceeded sales targets by 150%, and Process and Assurance Analyst, focusing on career framework development and process optimization. Ishrar also possesses experience in retail as a Senior Supervisor at Massimo Dutti and as a Customer Service Representative at the Royal Bank of Scotland. Currently, Ishrar operates a professional mobile vehicle detailing service, managing all aspects of the business. Educational credentials include a distinction in Vehicle Maintenance and Repair Technician from Leicester College.
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