Kerry Dunn

Kerry Dunn is an accomplished business professional with extensive experience in operations and strategy management. Currently serving as a Business Strategy Manager at Centrica since July 2022, Kerry previously held the role of Operations Manager at Centrica Energy for over a decade, leading a team of approximately 200 full-time employees in a large call center environment while focusing on performance, regulatory compliance, and complaint management. Prior to that, Kerry was a Customer Service Team Manager at British Gas, driving team performance and business growth for eight years. Kerry’s career began as a Licensee at Whitbread, where full P&L responsibility was held for a Public House, ensuring business growth and a balanced operational approach. Educationally, Kerry holds a National Diploma in Business Management & Finance from Highbury College of Technology.