Khumbo Munthali currently serves as a Project & Programme Manager at Centrica, where responsibilities include supporting strategic priorities through the successful delivery of transformation projects and adhering to project management best practices. Prior to this role, Khumbo held multiple positions at British Gas Business, including Governance & Controls Manager and System & Controls Manager, focusing on SAP workflow governance and strategy development. Previous roles also encompassed Pricing Operations Analyst and Root Cause Analyst, concentrating on revenue assurance and process improvement. Khumbo began the career as a Customer Service Advisor at British Gas and has progressively advanced through various roles in revenue management and customer recovery, emphasizing stakeholder engagement and continuous improvement in operational performance. Khumbo's educational background includes studies at Wyggston & Queen Elizabeth I College from 2005 to 2007.
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