Laura Poole

Laura Poole serves as the Transformation & Change Director at Centrica, leading significant transformation programs to enhance efficiency and outcomes while collaborating with stakeholders across various levels. With prior experience at British Gas, Laura held several roles, including Centre of Excellence Manager and Business Improvement Manager, focusing on planning, dispatch, and product management. Laura’s educational background includes a BA Hons in Marketing & PR from Leeds Metropolitan University, equipping Laura with the expertise in business management and related services essential for driving strategic initiatives and product portfolio strategies.