Lucas B. is an accomplished director with extensive experience in operational leadership and transformation within the utilities sector. They have held various roles at British Gas, including Senior Manager of Customer Operations and (Interim) Head of Settlements, where they successfully enhanced vendor performance and compliance. Currently, as Director of Portfolio Optimisation at Centrica, Lucas focuses on strategic goals and process optimization. Lucas holds a Bachelor's degree in Sociology from the University of Leeds, which they completed in 2015.
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