Neil Procter is a seasoned technology leader with extensive experience in customer platforms and CRM systems across various industries. Currently serving as the Director of Customer Platforms at Centrica since October 2019, Neil is responsible for technology strategy and delivery for Hive and British Gas Services, focusing on a unified platform leveraging Salesforce. Previously, Neil was the Global Head of Customer Platform at Hive, where the role involved defining and executing a B2C technology strategy from the ground up. Neil's background includes significant roles at News UK, Westbrook International plc, General Motors, Capgemini, Accenture, and npower, specializing in Salesforce implementations. Neil holds a Master's degree in Computer Science from Aberystwyth University and a BSc in English Language and Linguistics from the University of York.
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