Norton Hill is a seasoned professional with extensive experience in engagement and communications, currently serving as the Senior Group Engagement & Communications Manager at Centrica since December 2021. Prior to this role, Norton held various positions at British Gas from July 2000 to December 2021, including Colleague Development Manager, Customer Interaction Design Manager, Interaction Designer and Consultant, Team Manager, Correspondence Manager, High Level Complaints Manager, Orientation Trainer, and Customer Service Executive. Education includes attendance at St Cyres from 1990 to 1995.
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