Richard Fairley is a Programme Delivery Manager at Centrica, where they focus on driving continuous improvement. From 2021 to 2024, they served as a Product Delivery Manager, ensuring operational readiness for changes affecting both B2C and B2B customers. Previously, they managed end-to-end delivery for the Fusion Transformation Programme from 2018 to 2024 as a Project and Programme Manager. Richard holds a Bachelor of Arts in Business/Commerce from Edinburgh Napier University, which they earned in 1998.
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