Lior Halperin

Director, Technical Account Manager at Centrical

Lior Halperin has a diverse work experience spanning several industries and roles. Lior currently serves as the Director, Technical Account Manager at Centrical since July 2022. Prior to this, they held the position of Global Implementation and Support Manager at Centrical from August 2020 to July 2022. Lior also worked as the CS Tech Lead at Centrical from August 2019 to July 2020.

Before joining Centrical, Lior worked as a Technical Lead at Gameffective for a brief period in August 2019. Prior to that, they worked at Accenture as an Associate Manager from April 2017 to January 2019. In this role, Lior managed operations for various large-scale banking projects and developed innovative solutions to improve efficiency. Lior also built positive relationships with customers by understanding their needs and providing customized solutions.

Lior has a strong background in technical support and integration. Lior worked at Salesforce as a Senior Technical Support Engineer for Emerging Products/EDI/Mobile from January 2015 to February 2017. In this role, Lior provided support for premium customers and trained support engineers, customers, and partners on managing cases. Lior also demonstrated expertise in integration with external ECM systems.

Prior to Salesforce, Lior worked at salesforce.com as a PS Integration and Support Engineer/Senior Consultant/Technical Leader (Tier 3) from March 2011 to February 2017. In this role, they oversaw product design, managed international technical support engineers, and installed and integrated products at customer environments. Lior also provided Tier 4 technical support to customers and created customer-facing documentation and training materials.

Lior's earlier work experience includes roles at DigitalFUEL as an R&D Integrator/Technical Support Engineer/Customer Support Engineer (Tier 3) from January 2009 to 2010, Comverse Mobile Ad group as an R&D Integrator/Senior Customer Support/Tier 3 Expert Engineer from January 2005 to September 2009, Emblaze Group/Orca Interactive as a Sales & Integration Engineer/Customer Support Engineer/System Administrator (MCSE) from January 2001 to August 2005, and Ness Digital Engineering as an IT/Technical Support from January 2000 to January 2001.

Overall, Lior Halperin has a strong background in technical support, integration, and project management, with experience in various industries such as software development, consulting, and banking.

Lior Halperin began their education in 1999 and completed it in 2008 at private colleges, where they earned a degree in ENG with a field of study in Computers. In 2014, Lior Halperin obtained a certification in CERTIFIED SALESFORCE CRM ADMIN from Salesforce. In the same year, Lior Halperin also attended Salesforce's Trailhead program but did not receive a degree. In 2015, Lior Halperin earned a certification in Salesforce CRM Force.com Developer from Salesforce. They also obtained a certification in Salesforce, but the specific details about it are unknown. Lastly, in 2018 and 2019, Lior Halperin studied in the Toy Invention Program at Shenkar - Engineering. Design. Art., where they did not receive a degree.

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Timeline

  • Director, Technical Account Manager

    July, 2022 - present

  • Global Implementation and Support Manager

    August, 2020

  • CS Tech Lead at Centrical

    August, 2019