Melissa Chang

Melissa Chang has a diverse work experience, starting with their most recent role as the Director of Customer Success, Americas at Centrical, a company that provides an employee-centric success platform. Prior to this, they held the role of Customer Success Team Leader at the same company. Before joining Centrical, Melissa worked as a Customer Success Manager at the company for almost two years.

Melissa also has experience in management consulting, having worked as a Management Consultant at Deloitte from 2014 to 2018. Additionally, they worked as a HR Transformation Summer Scholar at Deloitte Consulting in 2013 and as an Organization Transformation & Talent Summer Scholar at Deloitte in 2012.

In 2016, Melissa joined Krav Maga Experts as a Krav Maga Instructor, where they completed their Instructor's Course in 2016. Melissa is passionate about fitness and self-empowerment and teaches Krav Maga principles to men, women, and youth.

Melissa's earlier experience includes an internship at Harris Bank in 2011, where they worked as a US Outsourcing and Supplier Governance Intern.

Melissa Chang began their education in 2010 at the Gies College of Business - University of Illinois Urbana-Champaign, where they pursued a Bachelor of Science degree in Accountancy and Finance. Melissa completed their studies in 2014. In 2012, Melissa also attended WHU – Otto Beisheim School of Management for a brief period, where they focused on Finance as part of their Bachelor's degree.