Vanity S. is currently the Head of Customer Experience at Centrick UK, where they focus on enhancing customer satisfaction and operational efficiency. With over 15 years of experience in customer service and service delivery, Vanity has held various leadership roles, including Customer Experience Manager at Sitel and Contact Centre Manager at JLL. Previously, they excelled in operations and project management, notably managing the Queen Philippines Pageant, generating significant revenue and optimizing production costs. Vanity earned a Bachelor's degree in Business Administration and Management from the University of San Carlos.
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