Rob Peer is an experienced IT professional with over 29 years in customer service and support, including 20 years in engineering management. Currently serving as Global Escalation Manager II at Park Place Technologies since July 2017, Rob also holds the position of Service Delivery Manager at CentricsIT, where the focus is on IT services and support. Prior to these roles, Rob spent nearly 31 years at SMS Systems Maintenance Services, progressing through titles such as Area Service Manager, Regional Service Manager, and Senior Systems Engineer. Rob holds a Bachelor's degree in Electrical Engineering Technology from SUNY Polytechnic Institute and an Associate degree in Electrical and Electronics Engineering from Monroe Community College.
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