Marcel Goetzmann

Marcel Goetzmann is a Senior Business Architect at Centris AG, where they focus on optimizing IT support processes and managing project changes. Previously, they served as the Head of Customer Support at Centris AG, leading teams to enhance service quality for major insurance clients. With extensive experience in project management for clinical information systems at HINTAG and software development at ABB, Marcel holds multiple certifications, including ITIL and project management. They earned a degree in Communication Technology from Fachhochschule Nordwestschweiz and a degree in Industrial Engineering from Berner Fachhochschule BFH.