Pierre Lambert is a CX Specialist with a focus on process visualization, optimization, and product and UX design. They have extensive experience in user experience, having served as a UX Designer and Information Architect at U92 from 2008 to 2015, and currently hold the position of Director of User Experience and Design at Workleap, where they have been since 2022. Their past roles include project management at Bell Canada and Alogient, and they have contributed to significant projects like Espacebus.ca and Interjob.ca. Pierre's academic credentials include a DEC in Marketing from Cégep de Trois-Rivières and a B.A.A. in Information Technology from HEC Montréal.
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