Anna Markowska is an accomplished professional with extensive experience in customer success, talent acquisition, and human resources. Currently serving as the Head of Customer Success at Centrum Respo since April 2021, Anna leads a team of 100 personnel managing a diverse client base of 24,000 while overseeing key customer satisfaction metrics. Previously, Anna held the role of Head of Talent Acquisition at Bank Pekao, leading recruitment processes across Poland and implementing innovative strategies to enhance the candidate experience. Anna's career includes significant positions in HR management, IT recruitment, and event management, complemented by advanced degrees in Social and Political Science and Management Psychology from the University of Exeter and Kozminski University, as well as a Bachelor's degree in Sociology from Jagiellonian University.
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