Bertrand Andre is a seasoned Service Operations Manager in Europe with extensive experience in technical support and field service engineering. They held various roles at Cepheid, including Senior European Field Service Engineer, where they led training and provided crucial support for instrumentation across the UK and Europe. Bertrand completed a Bachelor's degree in Project Management for Small and Medium-Sized Firms and an Associate's degree in Mechanical Industrial Automation. Earlier in their career, they gained hands-on experience through internships at VOA Verrerie d'Albi and Comau.
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