Will Lee is a highly experienced professional with a robust background in customer care and scientific research. Currently serving as the Director of Customer Defect Tracking and Resolution at Cepheid since March 2016, Will Lee previously held roles such as Manager of Customer Care Analytics. Prior to Cepheid, positions included Clinical Applications Consultant Manager and Clinical Applications Consultant at Thermo Fisher Scientific, and Field Application Scientist at Ion Torrent Systems. Will Lee's entrepreneurial experience includes founding Seqwise LLC. Earlier in the career, positions at The Broad Institute and 454 Life Sciences focused on process development and research. Will Lee holds a Ph.D. in Biology from Harvard University and a BS in Biochemistry from Virginia Polytechnic Institute and State University.
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