Jon Hayes

Jon Hayes is an experienced Program Manager at Cera, responsible for overseeing the Continuous Improvement Team and implementing technological enhancements in operations. Previously, Jon held the position of Project Manager at Cera, leading multiple system mobilizations, including CarePlanner and FreshDesk. Prior roles include IT Business Partner and Lead Business Systems Finance Analyst at Mears Group PLC, where Jon managed system transitions and provided critical support and training. Earlier career highlights feature positions at Care UK and the NHS, focusing on finance systems analysis and recruitment administration. Jon holds a Bachelor of Arts degree in Politics from the University of East Anglia.