Robert Cox possesses extensive experience in technical support and customer service leadership, currently serving as Support and Deployment Leader at Cerebras Systems since May 2018. Prior roles include Head of Technical Support at Instart Logic Inc and Senior Director of Technical Support Engineering at AMD following the acquisition of SeaMicro, Inc. Robert's career began at SeaMicro as Senior Director of Customer Support, with additional leadership positions at Force10 Networks, including Sr. Director of Customer Support and Director of Customer Support (TAC). Initial professional experience was gained at Level 3 Communications as Supervisor Network Ops in Core IP NOC. Robert holds a Master of Science in Computer Science/Telecommunication Science from Boston University and a Bachelor of Engineering in Electrical Engineering Computer Concentration from Northeastern University.
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