Josh Taylor is a skilled professional with experience in client support and software engineering. Currently serving as a Client Support Analyst at CereCore since June 2023, Josh has excelled in providing exceptional client support for a diverse range of clients, ensuring adherence to Service Level Agreements and managing incident communication. Prior to this role, Josh completed a certification in Software Engineering with a Java/AWS specialization at Nashville Software School, where practical application of computer science concepts was emphasized. Josh also has experience as a Warehouse Associate at both Ingram Content Group and FedEx, showcasing strong time-management skills and attention to detail.
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