Sachin S. is a Solution Engineer at Certa.ai since December 2023, previously serving as Lead Customer Success - Tier 1 at Contentstack from May 2018 to December 2023, where responsibilities included managing escalations and collaborating with cross-functional teams to expedite client requests and resolutions. Prior to that, Sachin held various roles in Customer Success at Contentstack, including Senior Customer Success Engineer - Tier 2, Customer Success Engineer - Tier 2, and Customer Success Engineer. Earlier experience includes working as an L1 Support Engineer at Jio from April 2016 to November 2017, focusing on production support and log analysis on Linux servers. Sachin holds an Engineer’s Degree in BE from St. John College Of Engineering and Technology, completed between 2011 and 2015.
This person is not in any teams
This person is not in any offices