Jason Lavender

Jason Lavender is an experienced Information Technology professional currently serving as the Information Technology Help Desk Manager at Certain Affinity since April 2017. In this role, Jason manages a Helpdesk team focused on customer service and oversees the asset inventory system for hardware optimization. Prior experience includes roles as IT Systems Support Analyst at Certain Affinity, where a ticketing system was implemented to enhance technical support efficiency, and Aviation Data Monitor Manager at Vencore Inc., with responsibilities for troubleshooting network issues and managing data quality assurance. Jason's background also includes work as an Aviation Data Monitor at QinetiQ North America and service as an AH-64D Mechanic in the US Army. Jason holds a Bachelor of Arts in Computer and Information Sciences and Support Services from St. Edward's University, graduating in 2018.