Jeff Yarnell is a seasoned professional with a strong background in technical support and customer service. Currently a Senior Support Engineer at Certain, Inc., Jeff collaborates with support teams and developers to address system issues and streamline resolutions. Previously, Jeff served as a Product Support Specialist, providing high-level assistance for software bugs and training level 1 agents. With experience as a Contractor at Nous Infosystems and various roles at Merrill Lynch and Ameriprise Financial Services, Jeff has a diverse skill set that spans financial advice and software troubleshooting. Jeff holds an Associate’s Degree in Computer Science from Raritan Valley Community College and furthered education at the New Jersey Institute of Technology.
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