A B. has extensive experience in IT support, currently serving as a 1st line support professional at Certe since September 2016. Previous roles include providing 1st line support at Medisch Centrum Leeuwarden and Klinisch Chemisch Laboratorium Leeuwarden, along with involvement in EPD projects. A B. has also worked at HTX automatisering, offering both 1st and 2nd line support, while taking on team leadership and junior system administration responsibilities. Early career experience includes roles at Atos Origin as a Second Line Support Engineer and First Line Support Analyst. A B. has pursued a variety of relevant educational courses, including ITIL Foundation and Microsoft certifications, and holds a degree in Information Technology from ROC Friese Poort Leeuwarden.
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