Alissa Morgan is an experienced Customer Success and Account Manager with over 6 years in driving revenue retention and expansion goals. They have held positions at notable companies such as State Farm, BOLD PENGUIN, and Certificial, where they currently serve as Principal Customer Success Manager. Alissa has demonstrated a strong ability to lead technical discussions and analyze customer health data, achieving exceptional partner growth and improvements in customer satisfaction metrics. They earned a Bachelor’s Degree in Business Management from Wilmington University, graduating with a 3.96 GPA.
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