Kylee K. has a diverse and extensive work experience spanning over several years and industries. Kylee has held various customer support and management roles throughout their career.
Kylee'smost recent position is as a User Support Specialist at Certificial, where they work with the leading Certificate of Insurance (COI) platform. Kylee ensures businesses have continuous and compliant coverage by using real-time data.
Before that, they worked as a Customer Support Representative at RightBound, providing assistance and resolving customer issues.
Kylee also worked as a Sr. Customer Experience Specialist at Nexa, where they focused on enhancing customer experience and satisfaction.
Kylee has also gained experience as a Content Creator and Community Manager during their time being self-employed.
Earlier in their career, Kylee worked as an Implementation Manager at Valant, providing support and training for behavioral health professionals using their EHR system. Kylee also took on account management responsibilities.
Prior to that, they worked as a Manager of Customer Success at vCita, a software company providing scheduling and CRM solutions to small business owners. Kylee led a team and handled customer service, technical support, and billing.
Kylee also has experience as an Account Manager at StrongMind and as an Advisor at Primavera Online High School & The American Virtual Academy.
Overall, Kylee K. has a strong background in customer support, management, and is experienced in various industries.
Kylee K. has completed their high school education. Kylee obtained their High School Diploma from Primavera Online High School. Prior to that, they attended Mesquite High School. Further information regarding the years of attendance for both schools is not provided.
May, 2023 - present
IT Operations User Support Specialist at Settlers best Credit Union, a division of Wings Financial Credit Union
System Administrator / Senior Computer User Support Specialist at Alpha Omega Integration
IT User Support Specialist at Search Project
End User Support Specialist II at Expedient Technology Solutions
Computer User Support Specialist at Sundance Vacations
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