Calla Cloud

Calla Cloud is a seasoned professional in customer success and client engagement, currently serving as a Senior Customer Success Executive at Certinia since May 2023, where the focus is on assisting Enterprise-level customers in maximizing their investment in FinancialForce products. Prior experience includes roles at FinancialForce, SAP Concur, and ServiceSource, showcasing a strong background in customer success management and sales across diverse sectors. Educational achievements include a Master of Arts in Non-Profit Management with an emphasis on Human Rights and Conflict Resolution from the University of Denver, and a Bachelor's Degree with a triple major in Political Science, International Affairs, and Spanish from Colorado State University, complemented by various internships that highlight a commitment to social issues and research.