Chris Thompson is a seasoned professional with extensive experience in customer operations, services, and solution architecture across various industries. Currently serving as a Sr. Solution Architect at Certinia and a Solution Architect at Sojourn Solutions, Chris provides implementation and optimization services for CRM investments. As a Customer Operations Consultant, Chris helps companies enhance their customer-facing teams through onboarding and consulting. Previous roles include VP of Customer Services & Operations at Elation Health, where strategic and operational planning for customer onboarding was a key responsibility, and VP of Service Operations at Salesloft, where Chris significantly expanded the services organization. Other notable positions encompass leadership roles at ServiceMax, Astadia, CompUSA, and Telvista, showcasing a robust background in service operations, partner enablement, and project management.
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