Eileen Auton is a seasoned professional in technical account management with extensive experience in application support and quality assurance. Currently serving as a Senior Technical Account Manager at Certinia since April 2020, Eileen previously held roles at FinancialForce.com as a Technical Account Manager and an Application Support Analyst. Earlier career milestones include a decade at Compuware as a QA Analyst II and Technical Support Analyst III, where Eileen focused on regression and functional testing as well as resolving customer issues in enterprise applications. Eileen’s background also includes significant experience at Changepoint as an Implementation Specialist and Technical Support Analyst, offering support for various clients and training users globally. Eileen began the professional journey in IT support at ISM Canada and IBM, with earlier roles in pharmacy assistance and camp counseling. Eileen holds a Post Diploma in Data Communications and Networking and an Electronics Engineering Technician Diploma from Centennial College.
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