John McGinn currently serves as the NAM GEO Lead: Senior Director of Professional Services at Certinia since June 2021, focusing on revitalizing the North America Professional Services team through the reorganization and development of technical talent to enhance customer satisfaction and financial outcomes. Concurrently, John holds the title of Senior Director of Professional Services at FinancialForce, which was rebranded to Certinia in May 2023. Prior to this, John was with VMware from April 2011 to June 2021, where roles included Senior Director of Advanced Customer Engagement and Director of Advanced Customer Engagement, emphasizing customer success and managing significant cloud implementation projects. John earned an MBA from George Mason University's Costello College of Business and has additional education from the University of Oxford.
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