Kim Malone

Kim Malone possesses a robust background in customer success and account management, with experience spanning over eight years. Currently serving as a Senior Customer Success Manager at Certinia since October 2022, Kim previously held roles as a Customer Success Manager at the same company. Prior experience includes positions as a Client Success Manager and Client Success Coordinator at Kantata, as well as an Account Manager-Sales role at E.V. Roberts. Additionally, Kim has experience in sales at MAC Trailer and customer development at Haltec Corporation. Kim holds a Bachelor of Arts in Business & Organizational Communication with a focus on Public Relations from The University of Akron.