Mark Brown is an accomplished professional with extensive experience in technical success and product management. Currently serving as the Manager of Global Technical Success at Certinia since April 2012, Mark leads a team focused on enhancing customer satisfaction and product adoption. Previous roles include Senior Technical CSM at Certinia, Senior Consultant at CloudTeam, and Director of Product Management at KeyedIn Solutions, where Mark established effective processes for product enhancement. Mark holds a BSc (Hons) in Mathematics with Sports Science from the University of Gloucestershire, a Post Graduate Diploma in Business Administration from York St. John University, and is currently pursuing an MBA at York St. John University.
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