Silma Suba is a Customer Success Manager at Certinia since November 2021, overseeing the customer experience for over 100 accounts and delivering engaging onboarding training to diverse audiences. Previous experience includes serving as a Strategic Partner Manager at Success Academy Charter Schools, where Silma managed key partner relationships and optimized strategic partnerships, and as a Customer Success Manager at MostlyData.io, focusing on customer onboarding and retention. Additionally, Silma held the role of Strategic Program Manager at Community Youth Care Services, Inc., where curriculum development and direct student engagement were key responsibilities. Silma holds a Bachelor's degree in Psychology and Elementary Education from Queens College.
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