Sara LaBlance

Sara LaBlance, MBA, has over a decade of diverse experience in customer success, management, and marketing across various industries. Key roles include management team member at Bench, client success liaison at HALIGHT Inc, and customer success manager at Coveo, where notable achievements include managing enterprise customer accounts and improving revenue and customer satisfaction. Sara has also held positions in sales management and marketing coordination, contributing to lead generation and sales initiatives. Educational credentials include an Honours Bachelor of Business in Marketing, an Advanced Diploma in Business Administration Marketing, and a Master of Business Administration focused on Business Analytics Leadership. Currently serving as Senior Manager of Customer Success at Certn, Sara continues to apply expertise in operational strategy and customer engagement.