Shefa Kamal

Shefa Kamal is a Bilingual Verifications Specialist at Certn since November 2021, bringing extensive experience in HR screening and customer service. Previously, Shefa served as a Bilingual Human Resources Screening Specialist at Hire Performance Inc., where responsibilities included conducting various reference checks, maintaining candidate confidentiality, and producing detailed reports. Earlier roles included customer service positions at AND Agency®, Douce France, and the Toronto 2015 Pan/Parapan American Games Organizing Committee, where proficiencies in bilingual communication and customer engagement were demonstrated. Shefa holds a Bachelor of Commerce in Business Technology Management from Ryerson University.