Jay Dudhnath

Sr. Contact Center Manager at Certus

Jay Dudhnath has extensive experience in the contact center industry, serving in various leadership roles. With a strong focus on operations, quality assurance, and workforce management, Jay has successfully achieved budget goals and exceeded sales production targets throughout their career. Jay is known for their expertise in stakeholder communications, strategic planning, and change management, contributing to the overall success of the organizations Jay has worked for.

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Timeline

  • Sr. Contact Center Manager

    November, 2020 - present