Abid Syed is an accomplished Senior Program Manager and Scrum Master with over 15 years of experience in IT consulting and program management. They have a proven track record of delivering results across various technologies in the telecom sector, particularly in OSS/BSS areas, and excel in building high-performing teams. Currently serving as a Service Delivery Manager at CGI, Abid manages Agile projects and maintains client relationships to ensure timely deliveries and customer satisfaction. Previously, they have held roles as a Project Manager, Team Lead, and System Analyst, contributing significantly to numerous projects throughout their career. Abid is also certified in SAFe 5 SSM and AWS Cloud Practitioner, among other qualifications.
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