Amalia Natillo

Amalia Natillo is a Director Consulting Expert specializing in Transformation, with over 20 years of experience in Business Process Outsourcing and Infrastructure Technology Managed Services across both public and private sectors. They held various roles at Concentrix, including Senior Global Delivery Project Executive, where they managed global client relationships for major companies like Cisco and Microsoft. Previously, Amalia worked at IBM in operational management for contact center services and led a virtual team of consultants focused on customer satisfaction and service level attainment. Amalia completed their education at the University of Glasgow from 1992 to 1997.