Amanda John is a Senior Service Delivery Manager at CGI, where they are currently responsible for delivering Cloud-hosted application services to various banking clients, particularly in collections. Previously, Amanda held several managerial roles, including Development Manager at Sema Group and WM Data, as well as Support Services Manager at Schlumberger Sema. With extensive experience in service delivery and product management, Amanda has developed and implemented ITIL processes to enhance service support across global teams. They earned a BSc in Human Geography from the University of Reading.
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