Arvind Kumar is a Digital Transformation and Customer Experience QA Leader with over 15 years of experience in quality assurance and testing, specializing in IVR, CTI, and Cyara Testing within the insurance sector. Currently a Senior Consultant at CGI, Arvind focuses on IVR Architecture and Testing, having previously held roles as a Senior QA Analyst at Aspect Software and a System Tester at IBM. Arvind has obtained certifications in ISTQB, CSTM, and the Cyara platform foundation training, demonstrating a commitment to continuous learning. Arvind is pursuing a B.E. in Computer Science from Magadh University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices