Barrie Suddery is a seasoned IT professional with extensive experience in Problem Management and Service Desk operations. Currently serving as a Problem Manager at CGI since October 2012, Barrie oversees the implementation of ITIL compliant Problem Management services, focusing on the validation, identification, diagnosis, and resolution of problems across various industries. Previously, Barrie worked as a Service Desk Analyst at Logica, where responsibilities included establishing standards for a B2B fuel cards Service Desk and managing user incidents and requests. Additionally, Barrie contributed as a Problem Analyst within CGI's GTO shared services team, specializing in proactive problem identification and trending analysis. Barrie's educational background includes GCSE qualifications from Llanilltud Fawr Comprehensive School.
This person is not in the org chart
This person is not in any teams
This person is not in any offices