Brooke Plaisance

Brooke Plaisance, PSM, is a Senior Consultant at CGI, where they facilitate projects using Agile principles and advocate for product vision. With a strong background in customer service, Brooke previously held roles ranging from Attractions at Walt Disney World to Customer Success Center Manager at Waitr, where they focused on optimizing team performance and enhancing customer experiences. Their early career included internships in social media marketing and sustainability initiatives at the University of Louisiana at Lafayette. Brooke earned a degree in Marketing from the same institution in 2014.