Chris Houlden

Chris Houlden is a Senior Business Analyst and Certified Business Analysis Practitioner with 13 years of experience in agile environments. They have worked closely with engineering teams to deliver new features and products, and have held roles as a Product Owner and Scrum Master. Prior to their current positions, Chris served as a Business Analyst and Case Officer at PayPlan, where they focused on operational CRM and consumer case management. Additionally, they gained customer service experience as a Sales Assistant at Oldrids & Downtown. Chris holds certifications in business analysis, product ownership, and scrum.