Debayan Dutta is an experienced IT Service Desk Escalation Lead with over six years in IT support, currently serving as a Senior System Engineer at CGI since 2024. Previously, they held various roles at Tata Consultancy Services from 2017 to 2024, focusing on IT service desk operations, incident management, and providing client-focused solutions. Debayan began their career at Futuriste Technosol pvt Ltd, working as a Caller, and has developed expertise in deployment operations and L2 leadership. They are pursuing a Bachelor of Computer Applications from Punjab Technical University, with prior studies in Computer and Information Sciences.
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