Franklin Zelaya is a Senior Quality Assurance Analyst at CGI, bringing over twelve years of experience in quality assurance and program/project management. They have developed test strategies and methodologies while executing various testing phases across multiple sectors, including finance and technology. Franklin has a strong background in creating test plans, managing teams, and utilizing a range of testing environments and tools. Their educational background includes a Bachelor's degree in Computer Science from UQAM and a Professional Certificate in Information Technology Taxation from H&R Block.
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