Fred Rook is a service architect at CGI, specializing in PeopleSoft HCM, HR BPO, and the development and optimization of services for HR Shared Service Centers. They have extensive experience, having worked at KPN in various roles including specialist HR administration and team leader HR administration from 1986 to 1995. Fred has also served in multiple capacities at Logica, such as functional application manager and business architect BPO. Currently, Fred focuses on enhancing HR processes and offshore transitions in their role at CGI, which they have held since 2012.
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