Frédéric Hamra is a seasoned Project Manager and Service Management Delivery Lead currently studying at International College Beirut. From 2007 to 2011, they held various roles at CGI, including IT Project Manager and Technical Trainer, where they led project management efforts, provided training, and managed resources effectively. Prior to that, Frédéric gained experience as a Quality Controller and Client Service Agent at ATELKA. They are also a Certified SAFe® 6 Scrum Master and ITIL 4 Foundation professional.
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