Fredrik Eriksson is a Senior Service Delivery Manager at CGI, where they currently manage the delivery of IT solutions in end-user-centric environments. With over 20 years of experience in the IT industry, Fredrik has held multiple client/vendor-facing management roles, focusing on IT Service Management, Project and Programme Management, and Transition and Transformation. Prior to CGI, Fredrik worked as a Service Delivery Manager at Fujitsu Services and served as a Programme Manager for EMEA Field Delivery Programmes at Dell. They hold ITIL® v3 and Prince2® foundation certifications, demonstrating strong leadership, negotiating, presentation, and communication skills.
Location
Stockholm, Sweden