Frieda Morton-Evans

Frieda Morton-Evans is a Vice President in Business Consulting at CGI, with a notable background in IT Service Management. Frieda served as a Director at FME IT Service Management Solutions, where they led numerous projects, including ISO20000 preparations for Cable & Wireless Worldwide and service management improvements for various universities. Previously, Frieda held leadership roles at Thames Water, overseeing IT operations and continual service improvement initiatives. With extensive expertise in ITIL/ITSM and a commitment to continual service improvement, Frieda is recognized as a Fellow of the British Computer Society.