Giuseppe Pavia is a solutions-focused professional with over 13 years of experience in global customer service, product management, and team optimization. They served as the Manager of the SPARC Technology Service Center at Oracle from 2012 to 2018, where they specialized in resolving customer technical issues and supporting a team of engineers. Prior roles include IT Service Delivery Manager at avanttic Consultoría Tecnológica and Team Manager at Capgemini, where they managed support services and improved resolution times. Currently, they work as an IT Service Delivery Manager at CGI. Giuseppe completed a degree in Political Science and Sociology at the Università degli Studi di Siena.
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